SIZE N FIT VIRTUAL TRY-ON
Privacy Policy – Virtual Try-On
Last Updated:
This Privacy Policy explains how eTailogy Online Services Private Limited, operating the Size n Fit Virtual Try-On service (“Size n Fit”, “we”, “us” or “our”), collects, uses, stores and protects information when you use the Size n Fit Virtual Try-On feature on an ecommerce website operated by one of our merchant customers.
Size n Fit provides Virtual Try-On technology to ecommerce merchants. We do not operate the merchant's ecommerce store and we do not sell or provide our Virtual Try-On technology to other service providers for resale.
By using Virtual Try-On, you acknowledge the practices described in this Privacy Policy.
1. How Virtual Try-On Works
Virtual Try-On allows you to upload or provide a photograph of yourself and see an AI-generated representation of how a product may look on you.
When you use Virtual Try-On:
- You select a product on the merchant's ecommerce website.
- You provide a photograph for the Virtual Try-On experience.
- Size n Fit processes the photograph together with information about the selected product.
- Our technology generates a Virtual Try-On image.
- The result is shown to you as part of the shopping experience.
The photograph is sent directly to Size n Fit for processing.
The Virtual Try-On result is intended as a visual representation and should not be considered a guarantee of how a product will actually look or fit.
2. Information We Collect
Depending on how the merchant has configured the Virtual Try-On experience, we may process:
Photograph
We process the photograph you provide for the purpose of generating your Virtual Try-On result.
Product information
We process information relating to the product you have selected for Virtual Try-On, such as the product image and product information required to generate the result.
Email address
Some merchants may enable an option that allows you to retrieve your Virtual Try-On information using your email address.
If this option is enabled and you choose to use it, your email address may be processed for the purpose of retrieving your Virtual Try-On information.
Providing an email address is not required where the merchant has not enabled this functionality.
Technical information
We may process limited technical information necessary to operate, secure and maintain the Virtual Try-On service, such as information relating to your session, browser, device and service usage.
3. How We Use Your Information
We use information processed through Virtual Try-On to:
- provide the Virtual Try-On service;
- generate and display your Virtual Try-On result;
- allow you to retrieve your Virtual Try-On information where the merchant has enabled email-based retrieval;
- maintain the security, reliability and functionality of the service;
- detect and prevent misuse or abuse of the service; and
- comply with applicable legal requirements.
We do not use your photograph for advertising or marketing purposes.
We do not sell your photograph or personal information.
4. Your Photograph and Virtual Try-On Images
Your photograph is used to provide the Virtual Try-On service.
We do not use shopper photographs or Virtual Try-On images to train our AI models.
Your photograph and generated Virtual Try-On result are not provided to the merchant for its independent use.
They are processed for the purpose of providing the Virtual Try-On experience to you.
5. AI Processing
Size n Fit uses third-party artificial intelligence and technology services to help generate Virtual Try-On results.
These services may include technology provided by Amazon Web Services, Our inhouse AI models, Google Gemini, or GenLook, together with infrastructure and hosting services used by Size n Fit.
Third-party technology providers process information only as necessary to provide the services to Size n Fit, subject to the applicable contractual and security arrangements.
Size n Fit does not permit shopper photographs to be used for training its AI models.
6. Data Retention
We retain photographs and associated Virtual Try-On information only for as long as reasonably necessary to provide the service.
Standard Virtual Try-On session
Where you are not using a persistent logged-in experience, your photograph and associated Virtual Try-On information are retained for approximately 2 hours.
Logged-in experience
If you use a logged-in or persistent Size n Fit experience, the relevant photograph and Virtual Try-On information may be retained for up to 2 months so that the information can be retrieved during subsequent sessions.
Earlier deletion
Where the Virtual Try-On interface provides an option to delete your information, you may request or initiate deletion before the applicable retention period expires.
Once the applicable retention period expires, the relevant photograph and Virtual Try-On information are deleted, subject to any limited retention that may be required by law, security requirements or the establishment, exercise or defence of legal claims.
7. We Do Not Use Your Photograph for AI Training
Your photograph and generated Virtual Try-On images are not used to train, fine-tune or improve our AI models.
We do not create a personal AI profile from your photograph for advertising or unrelated commercial purposes.
8. Facial Recognition and Biometric Information
Size n Fit does not use Virtual Try-On for facial recognition.
We do not use your photograph to identify you as an individual and do not create facial recognition profiles or facial embeddings for identification purposes.
The photograph is processed solely as part of generating the Virtual Try-On experience.
9. Sharing of Information
We do not sell your personal information.
We may share or provide access to information to technology and infrastructure providers that help us operate Virtual Try-On, such as cloud hosting and AI technology providers.
Such providers may include Google Gemini, GenLook and AWS infrastructure.
We may also disclose information where required by applicable law, legal process, court order, regulatory requirement, or where necessary to protect the rights, security or property of Size n Fit, our users or others.
10. Merchant Access
Size n Fit provides Virtual Try-On technology to ecommerce merchants.
The merchant whose website you are using may control aspects of the shopping experience, including whether Virtual Try-On is available and whether optional features such as email-based retrieval are enabled.
Your photograph and generated Virtual Try-On image are not provided to the merchant for independent use by Size n Fit.
The merchant may separately collect and process information through its own website, account, ordering, payment, marketing or other systems. Such processing is governed by the merchant's own privacy policy.
We recommend reviewing the privacy policy of the merchant whose website you are using.
11. International Processing
Size n Fit operates from India.
Our infrastructure and service providers may process or store information in India, Singapore or other locations where our contracted technology providers operate, as necessary to provide the Virtual Try-On service.
Where information is transferred or processed outside India, we take steps appropriate to the circumstances to protect the information and use applicable contractual, technical and organisational safeguards.
12. Data Security
We take reasonable technical and organisational measures designed to protect information processed through Virtual Try-On against unauthorised access, alteration, disclosure, loss or destruction.
No internet-based service can guarantee absolute security. We therefore encourage users to use the service through trusted devices and networks and to avoid uploading photographs containing unnecessary personal information or other individuals.
13. Children's Privacy
Virtual Try-On is intended for users who are 18 years of age or older.
We do not knowingly provide the Virtual Try-On service to persons under 18.
If you believe that a person under 18 has provided a photograph or other personal information through Virtual Try-On, please contact us at contact@sizenfit.com so that we can review the matter and take appropriate action.
14. Your Privacy Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including rights to:
- request information about how your personal data is processed;
- request correction of inaccurate personal information;
- request deletion of personal information where applicable;
- withdraw consent where processing is based on consent;
- request information about the processing of your personal data; and
- raise a complaint regarding the processing of your personal data.
Where the Virtual Try-On interface provides a direct deletion option, you may use that option to delete your stored Virtual Try-On information.
You may also contact us using the details below for privacy-related requests.
Some rights may be subject to applicable legal limitations and requirements.
15. Cookies and Similar Technologies
Size n Fit's Virtual Try-On service does not currently use advertising cookies or third-party analytics tools to track you for advertising purposes.
The merchant's website may independently use cookies, analytics tools or other tracking technologies. Such technologies are controlled by the merchant and are governed by the merchant's own privacy policy.
16. Third-Party Websites and Services
Virtual Try-On may be provided within a merchant's website.
We are not responsible for the privacy practices, content or security of the merchant's website or any other third-party website.
Please review the applicable third-party privacy policies before providing personal information to those services.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.
When we make material changes, we will update the “Last Updated” date and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically.
18. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your information through Size n Fit Virtual Try-On, please contact us at:
eTailogy Online Services Private Limited
India
Email: contact@sizenfit.com
We will review and respond to privacy-related requests in accordance with applicable law.
